Your privacy is important to us. At Kloudify Technologies Pty Ltd, we are committed to protecting your personal information and complying with all applicable privacy laws and regulations. This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website (https://kloudify.com) and other platforms we operate.
This policy is effective as of June 2023 and was last updated on June 2024.
Information We Collect
We collect personal information in two ways:
- Information You Provide: Data you actively provide when using our services, engaging with us online, or participating in promotions.
- Automatically Collected Information: Data your devices send when accessing our services.
Log Data
When you visit our website, our servers may log certain information automatically, including:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages visited, date and time of access
- Duration of your visit and interactions with the site
- Any technical issues encountered
While this data does not identify you directly, it may be combined with other information to determine your identity.
Personal Information We Collect
We may collect the following personal details:
- Name
- Email address
- Phone/mobile number
Legitimate Reasons for Processing Your Data
We collect and use your personal information only when necessary to provide our services or fulfil a legal obligation.
How We Collect and Use Your Information
Your personal information may be collected when you:
- Access our website via mobile or web browser
- Contact us via email, social media, or other communication channels
- Engage with our content on social media
We use this information for:
- Communication and responding to inquiries
- Internal record-keeping and administration
We may also combine this information with third-party research data for improved service delivery.
Data Security
We take commercially reasonable steps to protect your personal data from loss, unauthorised access, disclosure, misuse, or alteration. While we strive to safeguard your data, no electronic transmission or storage is entirely secure. We comply with applicable data protection laws in case of a data breach.
Retention of Personal Information
We retain your personal data only for as long as necessary to fulfil its intended purpose or comply with legal, accounting, or regulatory requirements. If no longer required, we will delete or anonymise your data.
Data Purging Upon Contract Termination
In the event of contract termination with a client, all stored data related to the client will be securely purged in accordance with industry best practices. This includes:
- Permanent deletion of electronic records from all storage systems, including backups, within a specified timeframe.
- Secure destruction of any physical records, if applicable.
- Verification that all copies of the data have been completely removed.
- Confirmation provided to the client upon successful deletion, if requested.
If legal or regulatory obligations require retention of specific data beyond contract termination, we will securely archive such data and ensure it is only accessible by authorised personnel.
Disclosure of Personal Information to Third Parties
We may share your information with:
- Subsidiaries, affiliates, and related entities
- Service providers (e.g., IT support, hosting, analytics platforms)
- Business partners, contractors, and employees
- Regulatory authorities, courts, or law enforcement (as required by law)
- Third parties assisting with direct marketing, competitions, or customer engagement
International Data Transfers
Your data may be stored and processed in locations outside of your country. If transferred internationally, we ensure compliance with applicable data protection laws and implement necessary safeguards.
Your Rights and Data Control
You have the right to:
- Request access to personal information we hold about you
- Correct inaccurate or outdated data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal obligations)
- Lodge a complaint if you believe your data privacy rights have been violated
If you wish to exercise any of these rights, contact us at the details provided below.
Use of Cookies
We use cookies to enhance your experience on our website. Cookies help us understand user preferences and deliver tailored content. You can manage your cookie settings through your browser.
External Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices.
Policy Updates
We may update this policy periodically to reflect business changes or legal requirements. Any modifications will be posted at the same link.
Contact Us
For any privacy-related inquiries, please contact us at: info@kloudify.com.