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Optimise Business Operations with Dynamics 365
Talk to an ExpertOperations Impact
80%
25%
30%
Businesses need more than just a CRM or ERP—they need an integrated solution that enhances sales, customer service, and operations. Microsoft Dynamics 365 combines CRM & ERP functionality with advanced analytics, automation, and AI-driven insights to help businesses grow and operate efficiently.
We help organisations implement and optimise Dynamics 365 Sales, Customer Service, and Business Central, ensuring they leverage automation, analytics, and workflow customisation to streamline processes and maximise ROI.
Why Choose Us
Benefits of Dynamics 365 for Your Business
Increase Sales & Customer Engagement
Simplify Business Operations
Make Smarter Decisions
Automate Workflows
Seamless Microsoft 365 Integration
Solutions
Powerful Dynamics 365 Solutions for Better Business Performance
Dynamics 365
Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Business Central
Business Intelligence & Analytics
Customisable Workflows
Seamless Integration with Microsoft 365
Benefits

We deliver tailored, cost-effective CRM and ERP solutions that scale with your business, ensuring seamless integration and long-term success.
Microsoft-Certified Dynamics 365 Experts

Seamless Deployment & Integration
Automation & Process Optimisation

Ongoing Support & Training
Process
Our Process: How We Implement Dynamics 365

Initial Consultation

Tailored Strategy

Smooth Implementation

Ongoing Support & Optimisation
Case Study
Case Studies
FAQ
Questions about Microsoft Dynamics 365?
What is Microsoft Dynamics 365, and how can it benefit my business?
Microsoft 365 provides a full suite of cloud-based productivity tools and collaboration features. By centralising document sharing, communication, and data storage, you streamline workflows, reduce IT complexity, and foster real-time teamwork – enhancing both efficiency and innovation.
Is Dynamics 365 suitable for small and midsize organisations, or just large enterprises?
Dynamics 365 is highly scalable and modular, making it ideal for businesses of all sizes. Whether you’re a startup focusing on sales growth or a larger enterprise handling complex supply chains, you can choose the specific modules and features that best fit your needs.
How does Dynamics 365 integrate with Microsoft 365 and other apps?
Dynamics 365 seamlessly connects with Microsoft 365 tools like Teams, Outlook, and SharePoint, as well as Power BI for analytics. This integration unifies your workflows – improving collaboration, automating manual tasks, and centralising data across sales, service, and operations.
Can Dynamics 365 really reduce operational costs by up to 25%?
Yes. By consolidating CRM, ERP, and analytics capabilities in a single platform, Dynamics 365 helps eliminate redundant systems and manual processes. This unified approach can reduce operational overhead, cut IT expenses, and optimise resource allocation, resulting in significant cost savings over time.
What types of AI and automation features does Dynamics 365 offer?
Dynamics 365 includes AI-driven sales forecasting, customer sentiment analysis, intelligent chatbots, and automated workflows. These tools enable you to eliminate repetitive tasks, improve response times, and gain real-time insights – making everyday operations faster and more efficient.
How long does it take to implement Dynamics 365, and what does the process look like?
Timelines vary depending on business size, complexity, and modules selected. Generally, we start with an Initial Consultation to define requirements, then develop a Tailored Strategy. After that, we handle Smooth Implementation and provide Ongoing Support & Optimisation, ensuring minimal disruption and a seamless transition.
Is my data secure and compliant within Dynamics 365?
Yes. Dynamics 365 enforces enterprise-grade security measures – including encryption, role-based access controls, and compliance frameworks like ISO 27001 – keeping data protected. We further configure these settings based on your specific industry regulations and internal policies.
What ongoing support do you offer after Dynamics 365 is live?
Yes. As a managed service provider, we can provide continuous monitoring, proactive maintenance, and user training to keep your Microsoft 365 environment running optimally. Our goal is to help your business maximise its investment in Microsoft 365 and maintain peak productivity over the long term.
How much does a typical Dynamics 365 deployment cost, and how long does it take?
Costs vary based on the scope of your project, the complexity of required automation, and the number of integrations. A smaller, more standard deployment might start at around AUD 15,000 and take 4–6 weeks to complete. Larger or highly customised implementations – where extensive automation, integration with other systems, and advanced reporting are needed – can range from AUD 50,000 to 100,000 (or more) and may require several months to ensure an optimal fit for your business.













