100+ businesses in Australia and growing
Traditional phone systems are costly, complex, and lack flexibility. With Cloud Telephony powered by Microsoft Teams, businesses can streamline communication, enable remote work, and gain advanced call analytics & reporting.
We help businesses transition to Microsoft Teams Calling, integrating IVR systems, number porting, and contact centre solutions to create a seamless, scalable, and cost-effective communication environment.
Transform your communication strategy with Microsoft Teams Calling and cloud-based solutions. Here’s how your business can benefit:
Cut Costs on Traditional Phone Systems
Say goodbye to expensive on-premises phone setups. A cloud-based VoIP solution reduces maintenance and hardware costs.
Expand Your Talent Pool Globally
Hire employees from anywhere in the world and provide them with Australian phone numbers. A cloud-based VoIP solution allows your international team to seamlessly integrate into your local operations, enhancing communication and collaboration without geographical limitations.
Boost Business Continuity
Allow your team to make and receive calls from anywhere, on any device, keeping operations running smoothly.
Streamline Customer Experience
Automate call routing and IVR workflows for quicker, more efficient customer interactions.
Enhance Call Insights and Performance
Access call data, track trends, and understand user behaviour to optimise call quality and performance.
Integrate with Contact Centre Solutions
Extend Microsoft Teams’ functionality for better customer service and smoother integration with your contact centre tools.
Streamline communication, boost productivity, and enhance customer engagement with our advanced cloud telephony solutions.
Cloud Telephony
Powerful, self-serve team engagement tools and analytics. Supercharge your managers & keep employees engaged from anywhere.
Switch to a modern, cloud-based phone system with Microsoft Teams. Enjoy seamless integration with Microsoft 365, high-quality calls, and the flexibility to work from any device.
Easily transfer your existing phone numbers to Microsoft Teams with no downtime. The process is quick, secure, and hassle-free, whether local or international.
Automate call handling with a customisable IVR system. Improve customer experience with efficient call routing and self-service options.
Track and analyse call data in real time. Use AI-driven insights to improve performance and customer engagement.
Extend Microsoft Teams with advanced contact centre features. Get omnichannel support and intelligent automation for improved customer service.
We focus on providing flexible, cost-effective cloud telephony solutions that grow with your business, delivering the right tools for every stage of your journey.
Microsoft-Certified Cloud Telephony Experts
We specialise in Microsoft Teams Calling and VoIP solutions, offering enterprise-grade communication tools to optimise your business operations.
Customised Communication Systems
Our team designs customised phone systems that suit your business’s unique needs, whether you’re an enterprise or a small-to-medium business.
Effortless Deployment & Number Porting
Our experts ensure a seamless transition with no downtime, making the migration process simple and efficient.
Ongoing Support & Continuous Improvement
We provide round-the-clock support, along with call analytics and regular optimisations to keep your telephony system running smoothly.
From evaluating your current communication setup to ensuring ongoing optimisation, we deliver seamless cloud telephony solutions that keep your business connected and efficient.
Initial Consultation
We assess your existing phone system, understand your business needs, and determine the best cloud telephony solution for you.
Customised Strategic Plan
We create a personalised deployment roadmap for Microsoft Teams Calling, ensuring it fits your business’s communication goals.
Effortless Deployment
We implement VoIP calling, IVR systems, and call analytics to enhance your business’s communication, all while minimising disruptions.
Ongoing Support & Optimisation
We continuously monitor call performance, provide regular reports, and make improvements to ensure your system remains high-performing
Powerful, self-serve team engagement tools and analytics. Supercharge your managers & keep employees engaged from anywhere.
By eliminating on-premises hardware and maintenance, cloud telephony lowers both upfront and ongoing expenses. With Microsoft Teams Calling, you only pay for what you use, and you can consolidate multiple services – like voice and collaboration – into a single, cost-effective platform.
Yes. Through number porting, we can seamlessly transfer your local or international numbers to Microsoft Teams without downtime. This means you retain your existing business identity and minimise disruptions for both employees and customers.
Cloud telephony allows employees to make and receive calls from anywhere, on any device – ideal for remote or distributed teams. You can also assign Australian numbers to international staff, enabling them to work and collaborate seamlessly with local operations.
Absolutely. We integrate advanced contact centre solutions with Teams to offer features like interactive voice response (IVR), automated call routing, and real-time analytics. This provides a fully connected environment to handle customer interactions efficiently.
Microsoft Teams Calling is built on Microsoft’s robust infrastructure, which delivers high availability and stringent security measures. Features like encryption, multi-factor authentication, and enterprise-grade data centres ensure your voice communications remain private and dependable.
Yes. Our solutions include AI-powered call analytics that track metrics like call volume, wait times, and user engagement. You gain real-time insights into team performance and customer interactions, enabling data-driven improvements to service quality.
Certainly. Cloud telephony solutions are highly flexible, allowing you to add or remove users, phone numbers, and features on demand. This ensures you only pay for what you need, making it easy to adjust as your organisation grows or adapts.
We offer end-to-end guidance, from the initial consultation and setup to ongoing managed monitoring and optimisation. Our experts are always available to address technical issues, provide training, and deliver regular performance reports to ensure your cloud telephony environment operates at its best.
Yes. We set up your environment in just 15–30 minutes and enable up to five phone numbers for a two-week trial period. This allows you to explore our platform’s features and assess how cloud telephony can benefit your business without any long-term commitment.
Implementation costs vary based on the size of your organisation, number of users, and specific feature requirements. For detailed pricing, please speak with one of our consultants or refer to our pricing table. We work to ensure our solutions are cost-effective and deliver strong returns on investment.
Seamlessly integrate Microsoft Teams Calling and revolutionise the way your team connects and collaborates.
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