Enhance Your Communication with Cloud Telephone Solutions

By eliminating on-premises hardware and maintenance, cloud telephony lowers both upfront and ongoing expenses. With Microsoft Teams Calling, you only pay for what you use, and you can consolidate multiple services – like voice and collaboration – into a single, cost-effective platform. 

Yes. Through number porting, we can seamlessly transfer your local or international numbers to Microsoft Teams without downtime. This means you retain your existing business identity and minimise disruptions for both employees and customers. 

Cloud telephony allows employees to make and receive calls from anywhere, on any device – ideal for remote or distributed teams. You can also assign Australian numbers to international staff, enabling them to work and collaborate seamlessly with local operations. 

Absolutely. Users can securely access their Cloud PC from anywhere, on almost any device. Fast logins, optimised bandwidth usage, and centralised management let remote and international teams maintain productivity without performance lags. 

Microsoft Teams Calling is built on Microsoft’s robust infrastructure, which delivers high availability and stringent security measures. Features like encryption, multi-factor authentication, and enterprise-grade data centres ensure your voice communications remain private and dependable. 

Yes. Our solutions include AI-powered call analytics that track metrics like call volume, wait times, and user engagement. You gain real-time insights into team performance and customer interactions, enabling data-driven improvements to service quality. 

Certainly. Cloud telephony solutions are highly flexible, allowing you to add or remove users, phone numbers, and features on demand. This ensures you only pay for what you need, making it easy to adjust as your organisation grows or adapts. 

We offer end-to-end guidance, from the initial consultation and setup to ongoing managed monitoring and optimisation. Our experts are always available to address technical issues, provide training, and deliver regular performance reports to ensure your cloud telephony environment operates at its best. 

Yes. We set up your environment in just 15–30 minutes and enable up to five phone numbers for a two-week trial period. This allows you to explore our platform’s features and assess how cloud telephony can benefit your business without any long-term commitment. 

Implementation costs vary based on the size of your organisation, number of users, and specific feature requirements. For detailed pricing, please speak with one of our consultants or refer to our pricing table. We work to ensure our solutions are cost-effective and deliver strong returns on investment.